AI Clinical Operations:
Solutions powered by AI
leverages the power of AI to transform your patient's
journey from generic to genuinely personal.
Leverages the power of Artificial Intelligence to transform the patient journey from generic to genuinely personal.
By analyzing both structured data (like demographics, lab results, and appointments) and unstructured data (like physician notes and clinical summaries) within your Electronic Health Record (EHR) and other integrated systems, Confido delivers highly personalized patient experiences that foster loyalty and satisfaction. This sophisticated analysis ensures that every interaction is relevant, timely, and tailored to the individual's specific health needs and preferences.
AI Automations:
Appointment Management
Our AI agent will handle all your inbound & outbound calls related to scheduling, reminders and cancellations to streamline front office and increase monthly revenues.
Registration & Intake
Say goodbye to completing paperwork over the phone or at the office. Our AI agent will collect information and enter it in to EHRs seamlessly, saving your staff time.
Reviews & Surveys
Our AI agent will send necessary forms/review links for collecting feedback & improve your organic search for higher referrals.
Care Coordination
Our AI agent will provide pre- and post-operative instructions via human-like calls & messanger's, ensuring patients are well-supported & satisfied throughout their care journeys.
EHR and IVR integrations
We are committed to making adoption effortless by deeply integrating with your existing systems, so your staff never has to learn another platform.
Benefits & Unique Features by Category
While our core platform is robust, we offer specific customization and features to address the unique challenges of each setting.
Appointment Management
New Bookings
Forget missed calls. Our AI agent works off hours, ensuring that you don’t miss any calls & assisting you in converting them to new bookings.
Rescheduling
By using AI based calls & messaging to confirm, modify, & cancel, appointments are well-managed, offering the possibility to have zero no-show rate.
Reminders
Your staff doesn’t have time to make multiple follow-up calls, especially when patients don’t answer. AI can send as many reminders as needed & even attend voice mails.
Registration & Intake
Intake Forms
AI can collect info needed to fill out paperwork & ensure it’s entered in relevant fields in the EHR.
Payment Collection
Collections become easy. We integrate with your payment portal & conduct follow-ups to ensure all fees are paid.
Verify Insurances
Let AI verify patient insurance, saving your staff valuable time.
Reviews & Surveys
Reviews
Every business thrives on customer reviews. Collect post-visit reviews without using staff resources.
Surveys
Use AI to send survey links to patients & gather valuable post-visit data.
Reputation
Our agents can generate case studies from reviews which can generate SEO & leads for your business, increasing organic reach.
Care Coordination
Preparation
Based on the appointment type, AI would personalize interactions to prepare patients before their upcoming procedure, help them get clearances etc.
Recovery
Post-discharge, AI would follow up regularly to assist patients in scheduling follow-up visits, & ensure medication & care plan adherence.
FAQs
We save a lot of staff time by answering repetitive questions on your behalf & triage medical questions to relevant staff members.
Safe & Reliable AI
Our proprietary language model is built on thousands of real-life interactions, clicks, actions, and repetitive tasks performed by staff, surpassing the performance of current state-of-the-art LLMs. We work with the same vendors who power the safety and compliance stack for the world’s best generative AI companies.
All our workflows are co-built by best physicians and staff managers across the country, making them extremely reliable.
Confido Health transforms your practice by giving staff more time and patients better access. With seamless workflows and natural interactions, our AI Agents deliver measurable results every day.
Ready to transform your healthcare operations with AI?
Customer Testimonials
"Before Confido Health we would have to call every patient multiple days and multiple times in a row if they were not answering the calls. With Confido Health that has cut around 5 days worth calling to just 2 days"
Christine Barnstein - Medical Receptionist, Stemmee Surgery Center
"Confido Health’s solution has completely automated patient interactions for us. Now patients receive information right when they are thinking of reaching out to us. Hence, we have become more proactive and our patients love us for that."
Demetrio Aguila - MD FACS, CEO, Total Pain Solutions