Ambient Clinical Intelligence (ACI) is transforming the medical landscape by returning the focus of healthcare to the human connection. By utilizing advanced AI and spatial sensors to securely capture and document patient encounters in real-time, ACI eliminates the administrative burden of manual note-taking and helps mitigate clinician burnout.
This seamless integration into the clinical workflow allows providers to engage fully with their patients—eye-to-eye rather than screen-to-keyboard—resulting in higher diagnostic accuracy, improved operational efficiency, and a more sustainable, patient-centric future for the industry.
Revolutionizing Care:
Ambient Clinical Intelligence
Voice Products has unique turn-key solutions that are easy to implement and checks all the boxes.
How Ambient Clinical Intelligence Works
Ambient Clinical Intelligence is an AI-powered technology that operates in the background during a patient encounter. Unlike traditional dictation or manual scribing, ACI uses advanced voice recognition and natural language processing (NLP) to "listen" to the natural conversation between a clinician and a patient.
Passive Listening:
With the patient's consent, a smartphone or dedicated ambient device captures the audio of the visit.
Contextual Understanding:
The AI distinguishes between multiple speakers (the doctor, patient, and family members) and filters out "small talk" to focus on medically relevant information.
Real-Time Documentation:
The system automatically maps the conversation to clinical templates, extracting symptoms, history of present illness (HPI), and physical exam findings.
EHR Integration:
Within minutes, a structured clinical note is generated and drafted directly into your Electronic Health Record (EHR) for your review and signature.
The Benefits of ACI
Implementing ACI isn't just a technical upgrade; it's a fundamental shift in the quality of care delivery.
Eliminate "Pajama Time"
Reduces after-hours charting by up to 70%, allowing clinicians to go home on time.
Increased Patient Connection
No more staring at a screen. Doctors can maintain eye contact and focus 100% on the patient.
Enhanced Accuracy
Captures nuanced details that might be forgotten if notes are written hours after the visit.
Improved Revenue
Accurate documentation ensures all services are captured and coded correctly (ICD-10, CPT), reducing claim denials.
Combat Burnout
Studies show a significant drop in clinician burnout scores (from 52% to 39% in recent pilot programs).
Why You Can Trust It
Security and clinical integrity are the pillars of Ambient Clinical Intelligence. We understand that in medicine, trust is non-negotiable.
Clinician-in-the-Loop:
ACI does not make diagnoses. It creates a draft note. The physician remains the final authority, reviewing and editing every note before it becomes a permanent part of the medical record.
HIPAA Compliance:
Our systems utilize enterprise-grade encryption and are fully SOC2 Type 2 certified.
Privacy-by-Design:
Audio recordings are used solely to generate the clinical note and are typically deleted within hours or days. No data is stored longer than necessary.
Healthcare-Specific AI:
Our models are trained on millions of clinical encounters across 50+ specialties, ensuring they understand complex medical terminology and different accents.
How to Apply ACI to Your Practice
Transitioning to an ambient workflow is simpler than most EHR implementations and requires minimal hardware.
Assessment:
Identify the high-volume or high-complexity specialties in your practice that would benefit most (e.g., Primary Care, Oncology, or Orthopedics).
Seamless Setup:
Most ACI tools function through a simple app on your mobile device or tablet. No expensive room renovations are required.
Consent Protocol:
Establish a standard "opt-in" process for patients. Most patients prefer ACI because it means their doctor is actually listening to them.
EHR Sync:
Our team handles the integration with your existing EHR (Epic, Cerner, Athenahealth, etc.) to ensure a "no-click" workflow.